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Shipping Policy

Thank you for shopping with tee-bestdesign. We strive to ensure that your order is delivered to you as quickly and efficiently as possible. Below is our shipping policy detailing how we handle shipping and delivery.

1. Shipping Rates

  • Domestic Shipping: We offer free standard shipping for all domestic orders within Japan. Expedited shipping options are available at checkout for an additional fee.
  • International Shipping: Shipping rates for international orders are calculated based on the destination and weight of the package. You will be provided with the shipping cost during checkout.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Preparation Time: Once processed, your order will be prepared for shipment. You will receive a confirmation email with tracking information once your order has been shipped.

3. Shipping Methods

  • Domestic Shipping: We use reputable carriers to ensure timely delivery. Shipping methods include standard and expedited options.
  • International Shipping: We partner with global carriers to deliver your order. Delivery times may vary based on the destination country.

4. Delivery Times

  • Domestic: Standard shipping typically takes 3-5 business days. Expedited shipping options are available for faster delivery.
  • International: Delivery times vary based on the destination. Estimated delivery times range from 7-21 business days. Customs processing times may affect delivery.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online.

6. Shipping Delays

While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may impact shipping times. We appreciate your patience and understanding.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues arising from incorrect or incomplete address information. If you need to make changes to your address, please contact us as soon as possible.

8. Shipping Issues

If you experience any issues with your shipment, such as missing or damaged items, please contact us at support@tee-bestdesign.com as soon as possible. We will work with you to resolve the issue promptly.

9. Customs Duties and Taxes

International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

10. Contact Us

For any questions or concerns about shipping, please contact us at support@tee-bestdesign.com.

Thank you for choosing tee-bestdesign. We look forward to serving you!